After upgrade all GIS server from windows server 2016 to 2019,  energov tyler epl map not working.
Parcel layer, address layer, street intersection layers are not working for unknow reason. 
This is before fix arcgis configuration

 
 
 
 
To restore the damaged layers, I published a backup map service named as xxxxx2
 

 
 
 
Now it fixed, user can search address, before fix user can't search address

 
 
After fix 2 configuration looks like this
Configuration 1

 
 
Configuration 2
